Refund & Shipping Policy
Free shipping for orders made in the USA
We use AMAZON Logistics service for all USA orders.
Certain products (foot pack, bodywash 1000ml) are sent from Korea and free shipping is not available
SOMEBLOSSOM can only accept returns for items purchased through www.someblossom.com If you purchased our products from a third-party retailer, please contact the retailer or the store directly.
If you would like to return the items for any reason, we will gladly accept them. Please return them in their original packaging, unopened and unused, within 30 days of the delivered date. We will issue a refund to your original method of payment. Please note that original shipping charges are not refunded and that some products on sale may not be refundable with prior notice. All returns will be charged with a restocking fee (10% of the purchase amount), and it will be deducted from the refunded amount.
Please note that partial order cancellations are not available.
All return refunds are processed within approximately 7-10 days upon arrival at our distribution center.
Please note that our return policy may change at any time without notification.
Received a defective item or a product you did not order?
If you have received a wrong or defective item, please contact our Customer Support Team as soon as possible. We will investigate on the issue and get back to you with a solution. Please make sure to enter your contact information and photo(s) of the products you received and the parcel box for better and faster assistance.
If a parcel does not reach a customer within 60 days, we consider it as missing. In these cases, we can re-send a new parcel or process a refund.
- Unclaimed Return
Orders that are returned due to incorrect or missing address information, shipping fees are non-refundable. We are happy to re-ship the order to you; however, additional shipping charges will apply to re-ship the items to the correct address. Therefore, make sure to enter correct address and contact information.
- Customs Related Issues
The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of South Korea may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; SOMEBLOSSOM has no control over these charges, nor can SOMEBLOSSOM predict what they may be. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery days’ estimation.
IMPORTANT: The recipient of the order will be responsible for any import duties or taxes charged by recipient's countries as part of clearing their parcel through customs or when they receive their item. We will not be accepting returns on orders due to taxes issues.
Please cntact us if you have further questions regarding shipping matters.
Please note that our shipping policy may change any time without notification.